Privacy Policy

At purevialiving, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal details (name, email address, shipping/billing address, phone number).
Payment details (securely processed via third-party payment gateways; we do not store credit card information).
Order history and preferences.
Website usage data (cookies, IP address, browser type, and browsing behavior).

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your orders, products, promotions, and updates.
Improve our website, customer service, and product offerings.
Prevent fraud and maintain secure transactions.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share limited data with trusted third parties who assist us in:

Payment processing.
Shipping and order fulfillment.
Marketing and advertising services.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and improve website performance. You may disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Security

We take all reasonable precautions to protect your information. Secure Socket Layer (SSL) encryption and secure payment gateways are used to safeguard your transactions.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of promotional emails at any time.
Request a copy of the data we hold about you.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about our Privacy Policy, please contact us at:
📧 Email: Purevialiving@gmail.com

Placing an order is simple and secure. Just browse our collections, add your desired products to your cart, and proceed to checkout. Once your payment is confirmed, we’ll start processing your order right away.

We accept all major credit and debit cards, PayPal, and other secure payment options. Our checkout system is fully encrypted to keep your information safe at all times.

Orders are usually processed within 1–3 business days. Delivery times vary depending on your location, but most orders arrive within 5–12 business days. You’ll also receive a tracking link so you can follow your order’s journey.

Yes, we proudly ship worldwide. Wherever you are, you can enjoy our products delivered right to your doorstep.

Absolutely. Once your order has been shipped, you’ll receive an email with your tracking number and a link to monitor your delivery in real time.

We want you to shop with confidence. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery, as long as the item is unused, unopened, and in its original packaging. Please contact us and our support team will be happy to assist you with the process.

Yes. All of our products are carefully sourced from trusted suppliers and tested to ensure safety, quality, and effectiveness. If you have sensitive skin or any specific health concerns, we recommend checking the ingredients list and consulting with a professional before use.

Our customer support team is always here to help. You can reach us through our Contact Us page or by emailing Purevialiving@gmail.com or find us in chat. We aim to respond to all inquiries within 24 hours.