Shipping policy

At PureViaLiving, we ship worldwide to ensure our products reach customers wherever they are.

Processing & Handling Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has been shipped.

Estimated Delivery Times

  • Denmark & EU: 3–7 business days

  • UK & Europe (non-EU): 5–10 business days

  • USA & Canada: 7–14 business days

  • Rest of World: 10–20 business days

Delivery times are estimates and may vary due to customs, local postal delays, or unforeseen circumstances.

Shipping Costs

  • Shipping rates are calculated at checkout based on your location and order weight/size.

  • Occasionally, we may offer free shipping promotions — details will be clearly displayed on our website.

Customs, Duties & Taxes

  • International orders may be subject to import duties, customs fees, or local taxes, which are the responsibility of the customer.

  • PureViaLiving is not responsible for delays or additional costs caused by customs clearance.

Tracking Your Order

  • All orders include tracking information (where available).

  • You will receive a tracking link via email once your order has shipped.

Shipping Issues

  • If your order is delayed, lost, or arrives damaged, please contact us immediately at purevialiving@gmail.com

  • We will work with the shipping carrier to resolve the issue as quickly as possible.

 

Address Information

  • Please ensure your shipping details are entered correctly at checkout.

  • PureViaLiving is not responsible for orders shipped to incorrectly provided addresses.